BBQ Gas - News Update regarding availability and order lead times. (updated 8/4/20)

The orders for BBQ gas placed over the weekend are in the system now and Calor are doing their best to deliver as quickly as possible to you. 

BBQ Gas (13kg) may be available to order online from Friday 10th April 2020. 

There is huge demand on the product across the UK and, unfortunately, the number of aborted deliveries has increased where people have ordered saying they have an empty exchange but actually do not.  This puts further strain on a logistics operation that is already short staffed.

We will re-open BBQ gas for orders from Friday, the orders will NOT be processed until Tuesday 14th April and then they will be done strictly in order of receipt to ensure absolute fairness to everyone.     Please expect lead times to be higher at this time, we hope 10 working days will allow sufficient time to get this to you once the order has been processed.  When you receive your Sales Invoice from Woldlink (Gottle) you will know that you order has gone into the system and is on order.

I appreciate this is frustrating but we are attempting, with Calor, to maintain as normal a service as possible under these challenging circumstances. 

Thank you for your understanding. 

 

Heather Claridge

Managing Director

 


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