General

Why can't Gottle take my order right now but others can?

Why can't Gottle take my order right now but others can?

Over the last few days we've been asked how is it that Calor stockists can take a limited number of orders yet Gottle has most bottles on the site as sold out. It's simple.  Gottle doesn't store product and we don't have vehicles.  So, that local stockist with a yard and a lorry is able to move their stock as they please.  As Calor, not their stockists, make our deliveries then we are directly affected by any driver shortages.  If you check Calor's own online store you will also see that they have switched off deliveries too. We want to...

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Bank Holiday Weekend - We are closed

Bank Holiday Weekend - We are closed

We are closed from 5pm 30th April until 8am on Tuesday 4th April. Any orders placed from 5pm tonight will not be processed until Tuesday morning so please do factor that into your lead time.   

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Critical situation regarding Calor deliveries.

Critical situation regarding Calor deliveries.

Due to demand and the loss of a significant number of drivers, deliveries of all cylinders, with the exception of 47kg, 19kg and 18kg are suspended.  This means that Calor will not accept orders from their online store, from Gottle or requests from others for additional stock. Scotland and South East England remain affected in the postcodes we have previously published.   Having spoken with Calor at length this afternoon, their intention is to clear the backlog of deliveries over the next few days and review the situation after the bank holiday.  However, it is clear that there will be no...

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Postcode for Scotland that Calor cannot deliver to at this time (26th April)

Postcode for Scotland that Calor cannot deliver to at this time (26th April)

Calor have advised us of a stock issue at their Grangemouth site.  Until further notice we cannot accept orders from the list of postcodes below.   G21 G22 G23 G64 G66 G67 AB10 AB11 AB12 AB13 AB14 AB15 AB16 AB21 AB22 AB23 AB24 AB25 AB30 AB31 AB32 AB33 AB34 AB35 AB36 AB39 AB41 AB42 AB43 AB44 AB45 AB51 AB52 AB53 AB54 AB55 AB99 DD10 DD9 IV99 KW11 KW12 KW13 KW14 KW2 KW3 KA1 KA10 KA11 KA12 KA13 KA14 KA15 KA16 KA17 KA18 KA19 KA20 KA21 KA22 KA23 KA24 KA25 KA26 KA3 KA4 KA5 KA6 KA7 KA8 KA9 HS1 HS2 HS3...

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SOUTH EAST - from CORYTON depot in Essex - Possible delays for these postcodes due to driver shortage.

SOUTH EAST - from CORYTON depot in Essex - Possible delays for these postcodes due to driver shortage.

Calor have a severe driver shortage affecting their Coryton (Essex) depot.  This means our typical lead times will not apply for anyone in the following postcodes.  This is outside of our control. AL6 CM0 CM11-20 CM1-2 CM21-24 CM3 CM4-5 CM6-9 CM77 CO11-16 CO1-4 CO5 CO6-7 CO8-10 SG11 SG17 SG18 SG19

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